Privacy Policy for Littpanda.com
Last Updated: April 23, 2025
Littpanda.com (“Littpanda,” “we,” “us,” or “our”), a subsidiary of Visualize One, LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, mobile apps, and services on platforms like Roku, Xbox, PlayStation, and Chromecast (collectively, the “Services”). We comply with global privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other applicable regulations.
1. Information We Collect
We collect the following categories of personal information:
- Identifiers: Full name, email address, username, IP address, device ID (for logged-in and logged-out users).
- User-Generated Content: Activity feed posts, chat messages, webcam feeds, emoji reactions (like, dislike, shocked, angry, laughing).
- Geolocation Data: Country, state, and city (from user profiles for logged-in users; via IP address for logged-out users using ipapi.co).
- Commercial Information: Purchase history (e.g., premium room themes, webcam slots via WooCommerce).
- Internet Activity: Browsing history, watch party participation, chat interactions, and activity feed engagement.
- Device Data: Device type, operating system, browser type, and unique identifiers.
- Sensitive Information: We do not collect sensitive personal information (e.g., Social Security numbers, financial data) unless required for payment processing (handled by WooCommerce).
2. How We Collect Information
- Directly from You: When you register, post in the activity feed, chat, or enable your webcam.
- Automatically: Through cookies, IP addresses, and device data when you use the Services.
- Third Parties: We use ipapi.co to geolocate IP addresses for logged-out users and geolocated posts. We integrate with Crunchyroll, HIDIVE, and Bilibili for streaming, and AWS MediaLive for webcam feeds.
3. How We Use Your Information
We use your information to:
- Provide the Services (e.g., host watch party rooms, display activity feeds, enable Chromecast casting).
- Track user activity (e.g., watching, chatting, posting) for visualizations (3D globe, charts).
- Personalize content (e.g., recommend rooms based on hashtags in activity feed posts).
- Process payments via WooCommerce for premium features.
- Display ads via AdSense.
- Conduct analytics and improve the Services (e.g., feedback loop using emoji reactions).
- Comply with legal obligations (e.g., GDPR, CCPA/CPRA).
4. How We Share Your Information
- Service Providers: We share data with AWS (for hosting, webcam streaming), ipapi.co (for geolocation), AdSense (for ads), and WooCommerce (for payments). Each provider follows strict privacy obligations.
- Streaming Partners: We verify subscriptions with Crunchyroll, HIDIVE, and Bilibili but do not share your personal data with them beyond what’s necessary for streaming.
- Publicly: Activity feed posts, chat messages, and webcam feeds are visible to other users in the same room.
- Legal Requirements: We may disclose data if required by law or to protect our rights.
- Business Transfers: In the event of a merger or acquisition, your data may be transferred as part of Visualize One, LLC’s assets.
We do not sell or share your personal information for cross-context behavioral advertising, as defined by the CCPA/CPRA.
5. Your Rights Under Privacy Laws
- GDPR (EU Residents):
- Access, correct, or delete your personal data.
- Restrict or object to processing.
- Data portability.
- Withdraw consent (e.g., for IP tracking).
- Lodge a complaint with a supervisory authority.
- CCPA/CPRA (California Residents):
- Know what personal information we collect, use, or share about you (past 12 months).
- Delete your personal information.
- Opt out of the sale or sharing of your personal information (we do not sell/share your data).
- Limit the use of sensitive personal information (we do not collect sensitive data beyond payment processing).
- Non-discrimination for exercising your rights.
- Other Regions: Similar rights may apply under laws like PIPEDA (Canada) or LGPD (Brazil).
To exercise your rights, contact us at support@littpanda.com (mailto:support@littpanda.com). We will respond within 45 days (or 30 days for GDPR requests). We may request additional information to verify your identity.
- Do Not Sell or Share My Personal Information: Click here (#) to opt out (not applicable, as we do not sell/share).
- Limit the Use of My Sensitive Personal Information: Click here (#) to limit use (not applicable, as we do not collect sensitive data beyond payment processing).
6. IP Tracking and Geolocation
- We track IP addresses to determine user location (country, state, city) for logged-out users and geolocated activity feed posts using ipapi.co.
- Consent: We obtain consent via a cookie banner before tracking IPs (except where legally exempt). You can opt out at any time by emailing support@littpanda.com (mailto:support@littpanda.com).
- Anonymization: IPs are anonymized (last octet set to 0, e.g., “192.168.1.0”) to comply with GDPR/CCPA.
7. Data Retention
- Sessions: User activity data (wp_anime_sessions) is retained for 7 days, then deleted.
- Activity Feed Posts: Posts (wp_anime_activity) and reactions (wp_anime_reactions) are retained until you delete them or your account is terminated.
- Webcam Streams: Streams are not stored; they are live-only via AWS MediaLive.
- Account Data: Retained as long as your account is active, deleted within 30 days of account closure.
8. Data Security
- We use HTTPS encryption for all data transfers.
- WebRTC and HLS streams (webcams, anime) are encrypted.
- AWS hosting complies with industry-standard security protocols.
- Despite these measures, no system is 100% secure. You use the Services at your own risk.
9. Children’s Privacy
- We do not knowingly collect data from children under 13, in compliance with COPPA.
- If we learn we’ve collected such data, we will delete it immediately. Contact us at support@littpanda.com (mailto:support@littpanda.com) to report concerns.
10. International Data Transfers
- We operate in the United States but serve users globally. Data may be transferred to the U.S. or other countries.
- For EU users (GDPR), we ensure adequate safeguards (e.g., Standard Contractual Clauses) for data transfers.
11. Cookies and Tracking
- We use cookies to track user activity, manage sessions, and serve ads (AdSense).
- You can manage cookie preferences via our cookie banner, required for GDPR and ePrivacy Directive compliance.
12. Third-Party Links
- The Services link to third-party sites (e.g., Crunchyroll, AdSense). We are not responsible for their privacy practices. Review their policies before use.
13. Subsidiary Status
- Littpanda.com is a subsidiary of Visualize One, LLC. Both entities share data as needed to provide the Services, following the same privacy standards.
14. Updates to This Privacy Policy
- We update this Privacy Policy annually (per CCPA/CPRA) or when our practices change.
- We will notify you of material changes via email or a website notice at least 30 days before they take effect.
15. Contact Us
- For privacy questions or to exercise your rights, contact:
Email: support@littpanda.com
Address: Visualize One, LLC, Florida, USA
Phone: 888-773-8120 (for CCPA/CPRA requests)